Terms and Conditions

terms of use

these terms of use (terms) set out the conditions that entitle you to use our website www.Hilwawater.sa (website or website).

we do not guarantee that our site or any content on it will be permanently available without interruption. We may suspend, withdraw or restrict the availability of all or any part of our website for commercial and operational reasons. We will try to give you reasonable notice regarding any suspension or withdrawal.

you are also responsible for ensuring that all persons accessing our site through your internet connection are aware of these terms of Use and other applicable terms and conditions, and comply with them.

the company, its officers, directors and employees, do not assume any indirect, consequential or special liability arising from your use of this site or related to it in any way.

you acknowledge to indemnify the company to the fullest extent for all liabilities, costs, demands, causes of action, damages and expenses arising from your use of this site or related to it in any way.

in the event that any provision of these terms is invalidated by any applicable law, such provisions shall be deleted without affecting the rest of the texts contained herein.

we may transfer our rights and obligations under these terms to another organization. We will always inform you in writing If this happens and we will make sure that the transfer does not affect your rights under the contract.

about us

this site is managed by Al-Jouf sanitary water factory company

we are registered in the kingdom of Saudi Arabia with Company Registration number 1010611335 and have our Registered office in Riyadh 11162, Kingdom of Saudi Arabia.

other applicable conditions

the conditions that apply to the use of our site include our Privacy Policy [insert a link to the site’s Privacy Policy], which sets out the conditions under which we process any personal data that we collect from you or that you provide to us. By using our website, you consent to such processing and guarantee the accuracy of all data that you provide to us.

changes to the terms

we may revise the terms by amending this page. Please check this page from time to time for any changes we have made as they are binding on you.

intellectual property the domain name of this site, its logo, trademark, content, technical data and other related information (collectively referred to as the “site content”) are the intellectual property of the company and/or its subsidiaries (hereinafter referred to as the “company”). You hereby undertake to respect and fully comply with the relevant intellectual property laws, regulations and treaties in force worldwide. If something is not specifically mentioned in the content of the website, this does not mean that the company waives or does not have any rights. You can print excerpts from any page and download them from our site for your personal use and you can draw the attention of others within your organization to the content posted on our site. But you may not in any way modify or edit the content of the site, distribute computer viruses, create network links or use this site for any commercial or any other personal purpose. You may also not, for any purpose, use the content of the website or distribute it on any other website, print media or internal computer network. For the avoidance of doubt, you acknowledge and agree that your use of the site and access to it does not grant you any intellectual property rights or other proprietary rights of the company except as agreed in writing or stated in this document.

information disclosure and Exchange

the content available on our website is provided for general information purposes only. Except for the obligation to provide the service expressly stated in the content of the site, the information provided on this site does not amount to an offer, guarantee or promise in any way. We do not guarantee that our site or any content available on it will be free from errors or omissions.

we may update our site from time to time, and the content of the site or products, services, prices, Service Obligation and other matters referred to in this document may change without prior notice. Please note that any content on our website may be out of date at any time and we are under no obligation to update it, although we will try to update it in a timely manner. Please note that it is possible that the information (including the obligation to provide the service) provided on this site, for example product or service information, may not be accessible in your local area. You can call the company’s customer service hotline or contact the company’s local network technician for inquiries.


we do not guarantee the security of our website or its freedom from errors or viruses. You are solely responsible for configuring the Information Technology, Computer Software and platform for accessing our website. You should use your own antivirus software.

you must not abuse our site by introducing viruses, trojans, computer worms, logic bombs or other harmful or technologically harmful materials. You must refrain from attempting to gain unauthorized access to our site, the server on which our site is stored, or any server, computer, or database connected to our site. You should also refrain from attacking our site through a disconnection attack or a distributed disconnection attack. In the event of a breach of the foregoing, you will not be able to use our website immediately.

usage and access

you represent and warrant that your use of this website will not violate the laws, regulations and social ethics in your jurisdiction. You may not send any illegal, disturbing, superstitious, false, pornographic, slanderous or threatening information or materials to this site, send and publish through it, violate the legitimate rights and interests of others or threaten social order.

we reserve the right to change, suspend or discontinue any aspect of the site or the services provided through it, including your access to it, without prior notice. We do not guarantee that our site or any content on it will always be available without interruption. We also have no liability to you in the event that our website is unavailable for any reason at any time or for any period of time.


you are specifically prohibited from all of the following:

publish any site content in any other media; •

sublicense, sale and / or commercialization of any material of the site; •

public performance and/or display of any intellectual property material; •

use this site in any way that may harm the site; •

use this site in any way that affects the user’s access to this site; •

use this website contrary to applicable laws and regulations, •

or in any way that may cause damage to the site, to anyone, or

business entity;

participate in any data mining, data collection, data mining or other similar activities in connection with this website; •

use this website to carry out any advertising or marketing. •

we have restricted your access to certain sections of this website, and the company may restrict your access, at any time, to any sections of this website at its sole and absolute discretion. Any user ID and password you use for this website are confidential.

prohibited uses

you may use the website only for legitimate purposes and in accordance with these terms of use. You agree not to use the site:

in any way that violates any applicable federal, state, local, or international law or regulation (including, but not limited to, any laws regarding the export of data or software to and from the United States or other countries).

for the purpose of exploiting, harming, attempting to exploit or harm minors in any way by exposing them to inappropriate content, requesting personally identifiable information, or otherwise.

to send, knowingly receive, upload, download, use or reuse any material that does not comply with the content standards [link to content standards] set forth in these terms of use. •

to transmit – or ensure the sending-of any advertising or promotional materials without our prior written consent, including any “junk mail”, “chain letter”, “spam” or any other similar request.•

to impersonate or attempt to impersonate the company, an employee of the company, another user, or any other person or entity (including, but not limited to, using email addresses or screen names associated with any of the above).•

to engage in any other conduct that restricts or prevents anyone from using or enjoying the site, or in a way that-in our opinion – may harm the company or users of the site or expose them to liability.•

in addition, you agree not to:

use the website in any way that may disrupt, overload, damage, impair or interfere with the use of the website by any other party, including its ability to engage in real-time activities through the website.•

use any robot, spider, or other automatic device, process, or means to access the website for any purpose, including monitoring or copying any of the materials on the website.•

use any manual process to monitor or copy any of the materials on the site, or for any other purpose not expressly authorized in these terms of use, without our prior written consent.•

use any device, program or routine that interferes with the correct operation of the site.•

the introduction of any viruses, trojans, worms, logic bombs or other material that is deceptive or technically harmful. •